IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

Virtually all currently marketed IP telephony systems share a common design platform of server-based call control and distributed media gateways, but there still remain noticeable differences that ...

Nortel Networks Corp. last week unveiled a new IP telephony (IPT) initiative that offers standard packages of hardware and software that promise to cut customers’ upfront costs by up to 30%. The IPT 1 ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...