Zoomtopia, the annual Zoom customer and partner conference, was held October 9-10 in San Jose, CA. An audience of approximately 300 joined the live keynotes in the San Jose McEnery Conference Center ...

Kustomer announced on Oct. 14 a new generation of its customer experience platform that embeds artificial intelligence throughout its architecture. The company's transition from a unified CX platform ...

Egypt-born and UK-based customer experience platform Tactful AI has raised US$1 million in a pre-Series A funding round to ...

The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.

APLAZO’s customer support is handled via WhatsApp and the newly integrated in-app chatThe AI tools implemented support both end customers ...

Future Market Insights expects the worldwide customer experience platforms market to grow at a compound annual rate of 14.8 percent over the next 10 years, expanding from a current value of $13 ...

Omnichannel platform will help organizations meet rising demand for faster, more personalized customer interactions SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in customer experience and communications solutions, today expanded its commitment to the Avaya Experience Platform™, committing to a single, ...

Agreement marks Singapore CX platform's entry into Europe following expansion into Latin America and the Middle East.

NICE Ltd. (NASDAQ:NICE) is one of the best affordable AI stocks to buy now. On December 10, NICE (NASDAQ:NICE) unveiled its CXone Mpower platform on a locally hosted cloud in South Africa, backed by ...

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