New features allow users to add their own report templates and format and configure reports based on requirements in MSIM platform designed to help teams track and resolve critical security incidents.
Leveraging Talkdesk in Service Desk attributed to CAI earning the Talkdesk CX Innovators Award for Ultimate Innovator. Sourcewell, a cooperative purchasing organization serving over 50,000 government, ...
Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Artificial intelligence (AI) is becoming woven into the fabric of ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced that Lightstep is extending beyond observability and creating a differentiated portfolio for app development with the ...
Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...
SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...
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