An AI chatbot in Australia has been updated after it ranted at customers about its mother and mentioned other family members while they were doing their online shopping.

A popular supermarket chain's artificial intelligence assistant has had its digital wings clipped, after leaving some ...

Plans for agentic shopping assistants are under way at Australia’s major companies. Guardian Australia tested the technology after a string of mishaps ...

Shoppers say the AI bot’s “banter” crossed into weird territory, as Woolworths prepares a bigger artificial intelligence upgrade.

Australia's largest supermarket chain, Woolworths, was forced to step in when its AI customer assistant, Olive, started ...

Woolworths has been forced to tweak its AI-powered virtual assistant after users reported bizarre interactions with the chatbot.

(NEXSTAR) – A supermarket chain in Australia has dialed back its AI assistant after callers say it started “rambling” about ...